
Trusted Dispatcher Experience
When the customer comes first, the customer will last.
Experience in dispatching within the trucking industry, consider roles in customer service, logistics, or supply chain, or even as a truck driver, as these provide a solid foundation for understanding the industry's intricacies and regulations.
Here's a more detailed breakdown:
Gain Relevant Experience:
Trucking Industry Roles: Previous experience within the trucking industry, whether as a truck driver or in other roles like customer service, logistics, or supply chain, is highly valued.
Customer Service/Logistics:Experience in customer service, logistics, or supply chain fields can also be beneficial as these roles often involve similar skills like communication, organization, and problem-solving.
Hands-on Experience: Practical experience is crucial for understanding the intricacies of truck dispatching.
Develop Essential Skills:
Communication: Strong communication skills are vital for coordinating with drivers, customers, and other stakeholders.
Organization: Dispatchers need to be highly organized to manage schedules, track loads, and ensure timely deliveries.
Problem-Solving: Dispatchers often face unexpected challenges and need to be able to quickly and effectively resolve issues.
Computer Skills: Proficiency in using dispatch software and other relevant technology is essential.
what we believe
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people." – Tom Peters, Best-Selling Author